Howdy! John here, currently working as a technical content writer for TikTok Shop Academy. I’ve created useful education content, policy content, and user guides in the e-commerce sector for Google, Amazon, and TikTok. Like this one below:

About

I have seven years of experience writing, editing, and developing user content for high-profile e-commerce companies. I effectively manage content projects from conception to publish with the user experience always in mind. Other details below:

  • Full name: John Harris

  • Location: Seattle, WA

  • Education: San Jose State University - San Jose, CA

  • Degree: Bachelor of Arts in English - Technical Writing

  • Skills: content strategy, technical and content writing, documentation management, stakeholder partnerships, localization, corporate communications, user communications, agile work environments, and content analysis.

  • Hobbies: video games, telling jokes, petting my dog, petting your dog, traveling, making latte art.

Projects

Policy development, education and learning modules, how-to user guides, video courses, SOP development and workflows.

Created an article on how advertisers can fix their ads that have policy violations.
Created multiple product attribute articles to help merchants resolve their product listing issues in the Merchant Center.
Created a series of videos on the Fulfillment by Amazon (FBA) experience, such as this video.
Drafted multiple policies and articles for TikTok Shop merchants on how to abide by our rules and guidelines for listing products on the platform.

Experiments

I’m always working on something on the side.

Currently taking a UX Writing course from the UX Content Collective, providing experienced technical writers tools to develop UI with the user in mind.